About Us

CX365 is a specialized Contact Center consultancy service provider with a strong focus on Genesys Cloud, the industry-leading cloud-based contact center platform. Our expertise lies in guiding businesses through the entire Genesys Cloud journey, from initial implementation to end-to-end contact center setup. With a customer-centric approach, we offer tailored solutions that leverage the platform's advanced features, including AI integration and omnichannel engagement. Our mission is to empower clients to deliver exceptional customer experiences, boost agent productivity, and drive sustainable success with Genesys Cloud.

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Our goal is to help businesses realize the full potential of the Genesys Cloud, improve customer engagement and optimize contact centers to deliver exceptional customer experiences. With our expertize on Genesys Cloud and custom app development we help achieve goals of each customer.

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Unlock your business' true potential with our top-notch technical services specialized in Genesys Cloud. Our team of experts is here to transform your contact center operations and deliver exceptional customer experiences. With our in-depth knowledge and innovative approach, we'll create customized solutions to meet your specific needs and goals. Experience seamless implementation, advanced integration, and comprehensive support, all geared towards driving your success. Choose us as your trusted partner, and let's embark on a journey of growth, efficiency, and customer satisfaction together.

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Our experience & achievements

5
+

Happy Clients

15
+

Professionals

10
+

Custom Apps

100
+

Genesys Services