Looking for Genesys Cloud implementation & customization?

Experience the power of our tailored Genesys Cloud implementation and customization services. We transform the Genesys platform to align with your unique business needs, delivering exceptional customer experiences. Partner with us for a journey toward service excellence.

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Expert Hands

Break through boundaries and limitations with our expert guidance.

Certified Professionals

Our Professional Services team is fully certified and equipped with extensive end-to-end Genesys Cloud knowledge.

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Contact Centre Innovation

We strive to replace limitations with innovative solutions.

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Training

We are experts on customized training for agents, supervisors, and administrators, driving optimal results.

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We have flexible collaboration models

We're eager to explore flexible collaboration models that suit business needs and goals. Let's shape a partnership that would lead us to success.

Collaborate with CX365

✓ Maintenance of your contact center.
✓ Raise tickets to us and stay calm, and we will take care of the rest.
✓ Our experts will assist with best practices for the best results.
✓ We assure 24x7 support.
✓ Train your team.

We diligently focus on grasping the nuances of your business and your customer demographic to deliver an exceptional CX. Our dedication to customer experience isn't just talk; we ensure your customers truly experience it.

Through Rapid-48, we help you setup a line-of-business in the short span of 48-hours.

Let's work together for your customers

Our commitment to your customers extends beyond the initial collaboration. Together we can tailor strategies and initiatives to cater the best customer experience


+(91) 770 854 7018
info@cx365group.com
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CX365 Care

Every Day, Every Way: CX365.
Your 365 Days of Customer Care.

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CX365 Training

Elevate your Expertise - CX365 Training for Year-Round Success.

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CX365 Migration

For Seamless Transition -
CX365 Migration at Your Service.

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CX365 Telephony

For a Smoother Telephony Configurations.

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TTS 365

Text to speech - Multiple languages in multiple voices.

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Professional Services

Experience top-tier Genesys services delivered end-to-end by industry experts.

Our experience & achievements

5
+

Happy Clients

15
+

Professionals

10
+

Custom Apps

100
+

Genesys Services